Shipping Info

At BattRox, we stand behind the quality and reliability of every product we sell.
If you are not completely satisfied with your purchase, we’re here to make it right.

We currently ship battery products within the continental United States.

Shipping Carrier

Most battery orders are shipped by FedEx. Once your order has been shipped, a tracking number will be sent to the email address used when placing the order.

Processing Time

Most orders are processed within 1–2 business days after the order is placed, depending on product availability and warehouse handling time.

Orders are usually shipped from our U.S. warehouse. Please note that processing time may be longer during weekends, holidays, peak seasons, or if address confirmation is required.

Delivery Time

After the package is picked up by FedEx, the estimated delivery time is usually 1–5 business days, depending on your location, carrier schedule, weather conditions, and other logistics factors.

Please note that delivery times are estimates and may vary.

Delivery Address Requirements

Please provide a complete and accurate physical shipping address when placing your order.

Because battery products are valuable and may have carrier restrictions, we recommend using a residential or business street address where FedEx can complete delivery safely.

We are unable to ship to PO Box addresses. If your order contains a PO Box address, we may contact you to confirm a physical street address before shipment.

Areas We Cannot Ship To

At this time, we are unable to ship to the following areas:

  • Hawaii
  • Alaska
  • Islands or offshore locations
  • Other non-contiguous or remote areas that FedEx cannot service

If your address is outside the available delivery area, we may contact you to cancel the order or discuss possible alternative arrangements.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. You can use the tracking number to check the delivery status directly on the FedEx tracking page.

If your tracking information has not updated for several days, or if you notice any delivery issue, please contact us at support@battrox.com and we will help check the shipment status.

Click "Tracking Your Order" to track your order.

Contact us

Pre-sales and After-sales Support

support@battrox.com